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About Us




Customer Service


Customer Service
We are dedicated to providing our clients with the top-notch client service that we have become known for.

This page is designed to assist you before, during or after your vacation. Please take advantage of these valuable tools.

Our goal is to earn your confidence now, and to maintain it far into the future.

Should you have any comments or suggestions, please email me directly.

Best Regards,

  • Kristy Reidelberger
  • President, GoAwayTravel.com

Ready for a price quote? You have options.

  • Online - Submit your request on our website and our agents will contact you via email or phone within 48 hours.
  • Live Chat - Click on our live chat logo at the top of the page and chat with an agent now.
  • Phone - To discuss your vacation plans over the phone call us toll-free at 1.888.314.2929!


Contact Us

  • Address:
  • 2977 Highway K #277
  • O’fallon, MO 63366
  • Phone:
  • 1.888.314.2929 (toll free)
  • 1.636.547.4510
  • Fax:
  • 1.888.989.9027 (toll free)
  • 1.636.547.4510



Booking Forms - If you haven’t made a deposit on a booking.

Payment Forms - If you have made a deposit and would like to make an additional payment.

Miscellaneous Forms -

  • Park and Fly Packages - If you typically park your car at the airport, this could save you some money and allow you to wind down a little before or after your vacation.
  • US Department of State Official Site - Up-to-date information regarding the required documents for travel and details on International Travel, Children & Family Travel Issues, Travel Warnings, Passports & more.


Insurance Details

Full details on the insurance options available directly from the tour operators & cruise lines. Insurance details are current as of 6/1/05 and may change without notice.



Other Helpful Sites

If you would like additional information on honeymoons and weddings, travel and the internet click here to visit our “Other Helpful Sites” page.


Terms & Conditions

The terms and conditions set forth herein are the sole contract between GoAwayTravel.com, located at 2977 Highway K #277, O'Fallon, MO, 63366, and the tour participant(s). Payments for air passage and/or tour programs are accepted by GoAwayTravel.com only with the understanding that the participant(s) has been made aware of, and agrees to, all conditions of this contract prior to sending GoAwayTravel.com such payments.
Cancellation & Revision Fees: Go Away Travel will charge a $100 per person cancellation fee in addition to any airline, tour operator or hotel cancellation charges for any bookings canceled 50 days or less prior to travel and a $25 per person cancellation fee in addition to any airline, tour operator or hotel cancellation charges for any bookings canceled 51 days or more prior to travel.

Go Away Travel will charge a $50 per person revision fee in additional to any tour operator, airline or hotel revision fees.
Documentation for US Citizens: Travel to the Caribbean/Mexico requires that U.S. citizens carry proof of citizenship. It is the sole responsibility of each passenger to research and obtain any needed documentation for his or her foreign destination trip. Passengers denied boarding because of improper documentation will receive no refund.
Travel Protection: We understand that sometimes it is necessary to cancel your vacation. We are pleased to offer low-cost insurance programs that offer you financial protection. There are various plans available, depending on the vacation package you select. For a copy of the insurance coverage that applies to your vacation package, please contact your GoAwayTravel.com Travel Specialist or see the Insurance Details section of this page.
Final Payment: Final payment is due in our office no later than 50 days prior to departure (70 days prior for cruises). A $25 per person late fee will be assessed if final payment is not received by this date. If we have not received final payment at 40 days prior to travel, your vacation package will automatically be canceled and there will be no refund of your deposit.

Reward and Promotional Credit Redemption Rules: Reward credits and promotional credits have no cash value. Credits may be used towards vacation packages only and may not exceed $50 per booking for domestic travel or stays of 4 nights or less. For bookings of 7 nights or more, credits may not exceed $100. Credits are valid only through the agent from whom it has been issued. Unfortunately, credits cannot be applied to a booking once it has been paid in full and may not be used towards initial deposit. Not combinable with other agency specific discounts.

Additional Terms and Conditions: Your reservation is booked with tour operator(s) with whom GoAwayTravel.com contracts. By virtue of making deposit or full payment on your reservation, you are agreeing to the terms listed in the applicable tour operator agreement(s). If your tour operator is not listed below, please contact your travel specialist:


Travel Advisory
Latest Airline Baggage Charge Policies
Travel packages do not include airline baggage charges.

Awards & Certifications

Member of Better Business Bureau


Clia Cruise Lines International Association

Cruise Lines International Association since 1997


Certified Sandals Specialist

Certified Sandals Specialist


GoAwayTravel.com is a SuperClubs Diamond Agency

SuperClubs Resorts Diamond Agency



Funjet Vacations 500 Club Member


Apple Vacations

Apple Vacations Platinum Agency


GoAwayTravel.com is a division of Go Away Groups. Both entities are registered in the state of Missouri.


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Copyright 2011 GoAwayTravel.com/Go Away Groups. All rights reserved.

GoAwayTravel.com/Go Away Groups is not responsible for any errors and omissions on this page.